What is hindering your market at the moment?
Operationally, owners are facing rising costs, such as food, staff wages, and power, which are putting pressure on profits. Lower profits make selling more challenging, and banks are less inclined to lend to the hospitality sector than before.
What opportunities are you seeing in your market at the moment?
There continues to be a strong pool of buyers actively seeking hospitality investment opportunities. At present, our sales figures match those of last year, and the number of sales agreed this year exceeds typical levels.
What's the biggest change you have seen in your sector throughout your career?
Hotel décor! When I started in the late 1980s, it was not uncommon to come across candlewick bedspreads (a relic from another era – ask your grandparents Gen Z) and brightly coloured bathroom suites. Swags and tails and floral prints were considered the epitome of style.
What differentiates the service you offer to your clients, from your competitors?
Experience and a long-term view. While it is slightly shocking that I saw my first hotel as a trainee surveyor 36-years ago, it does mean that it is highly unusual for a situation to arise that I have not come across. If it does, I can say with confidence that it is an outlier! I believe my clients really benefit from the level of experience I can provide.
Furthermore, I approach my work with a long-term mindset. I have always believed in giving potential clients my honest advice, even if this means telling them not to sell their property. This level of transparency often surprises them, but I do so with the understanding that they will usually return to me when the time is right. Over the years, I've witnessed numerous competitors come and go, many of whom adopted a short-term, "promise the earth" approach. However, I prefer to build lasting relationships based on trust and integrity.